Qoacher Refund Policy

At Qoacher, we provide personalized coaching services and digital programs that begin processing immediately upon purchase. Due to the nature of our work — including time-based access, content delivery, and human effort — all services are non-refundable.

By placing an order, you confirm your understanding that refunds will not be issued under any circumstance related to dissatisfaction, personal expectations, or perceived outcomes.

Qoacher does not offer refundsfor any of the following reasons:

• You believe the service did not meet your personal or professional expectations

• You decide not to complete or engage with the coaching program

• You change your mind after payment

• You misunderstood the scope, purpose, or style of the service

• You no longer wish to participate for any reason, including personal or scheduling issues

Once a service is purchased, the allocation of time, system access, and human preparation begins — making the service non-reversible.

Refunds are only possible in the rare event of a proven technical mistakerelated to the payment process. Because Qoacher services are initiated after receiving payment via manual wire transfer,users are responsible for ensuring the accuracy of the payment.

• Duplicate payment was made for the same service (confirmed by matching amount, date, and reference)

• Incorrect recipient details were provided by us resulting in your funds being misrouted or not delivered

• You were instructed to pay for a service you did not request, due to a documented miscommunication or technical error on our side

• Payment confirmation was not recognized due to a system failure on our end, despite funds being received

Refunds will not be issued for errors arising from:

• Mistakes in the amount, reference, or account number entered by the user

• Payments sent to incorrect accounts not provided by Qoacher

• Delays caused by intermediary banks or currency conversion discrepancies

All refund requests related to technical errors must be submitted within 7 calendar days of the payment date and include full transaction proof.

If you have any questions, requests, or concerns regarding this Privacy Policy or how your data is handled, please contact us using any of the methods below:

You may also contact us via any official communication method listed on our website:
https://qoacher.com/

We are available to respond to inquiries during standard business hours. Please ensure you include your full name and a clear description of your request or concern so we can assist you effectively.